Thank you for shopping at Hamadradonline! We strive to ensure that every purchase meets your expectations. However, we understand that sometimes a product may not be quite right for you. That’s why we offer a hassle-free return policy to make your shopping experience worry-free.

30-Day Return Policy

We offer a 30-day return policy, starting from the date of delivery, for most items purchased from our store. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange.

Eligibility Criteria for Returns

To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Some items may not be eligible for return due to hygiene reasons or other specific product characteristics. Please check the product description or contact our customer service team for clarification.

Initiating a Return

To initiate a return, please follow these simple steps:

1. Contact our customer service team at Email: info@hamdardonline.com or Whatsapp: +971 52 6812007 to request a return authorization (RA) number.
2. Pack the item securely in its original packaging, along with any accessories, manuals, or documentation that came with it.
3. Clearly write the RA number on the outside of the package.
4. Ship the item back to us using a trackable shipping method. You will be responsible for the return shipping costs unless the return is due to our error or a defective product.

Once your return is received and inspected, we will sought out your problem ASAP.